+1 778 887 8379   Vancouver, BC Canada

Flexstone Design

Driving E-commerce Growth for a Canadian Interior Design Brand

flexstone

About the Company

Flexstone Design is a Canadian supplier of premium wall panels for residential and commercial interiors.

With over 500 SKUs and a growing network of contractors, DIYers, and homeowners, Flexstone stands out for its sleek designs, easy installation, and long-lasting durability making it a go-to choice for stylish, low-maintenance wall solutions.

The Challenge

No online sales system

Flexstone had no e-commerce store or checkout functionality.

Low online visibility

The brand wasn’t showing up in search results or competing online.

No marketing automation

There was no email marketing or communication with website visitors.

Wasted ad spend

Paid campaigns were poorly targeted and lacked clear strategy.

Our Mission

Our goal was to help Flexstone evolve from a static, product-focused website into a fully operational e-commerce business.

We aimed to modernize the brand's digital presence, build a scalable online store, and implement a performance marketing system that drives sales, reduces costs, and improves user experience.

Channels We Leveraged

A strategic mix of platforms to drive traffic, boost visibility, and convert users.

Streamlined the store for a faster, more intuitive shopping experience.

Drove high-intent traffic with targeted Search and Performance Max campaigns.

Meta ads for home services

Launched scroll-stopping creatives and retargeted visitors to boost conversions.
business listing for home services

Optimized product pages for better visibility and on-site search.
Our Process

Our Step-by-Step Process for High-Impact Websites

Strategy & Audit

We analyzed Flexstone’s existing presence, customer journey, and market to craft a focused e-commerce growth plan.

Built a Modern E-commerce

Designed and launched a scalable Shopify store with over 500 products, clear navigation, and mobile-first UX.

Full-Funnel Advertising

Deployed ad campaigns across Google and Meta, targeting customers based on intent and retargeting high-value visitors.

Tracking & Optimization

Implemented analytics, automation, and reporting systems to track performance, optimize campaigns, and scale efficiently.

Turning your concepts into impactful campaigns

Explore our methodology and see how we seamlessly blend creativity, passion to craft digital solutions that truly resonate with impactful results.

Shopify E-commerce Design

  • 500+ product store build
    500+ product store build

  • Category filters and mobile UX
    Category filters and mobile UX

  • Shipping and delivery partner integration
    Shipping and delivery partner integration

  • Clear navigation and layout
    Clear navigation and layout

Full-Funnel Setup

  • Abandoned cart email and SMS flows
    Abandoned cart email and SMS flows

  • Conversational AI bot for customer support
    Conversational AI bot for customer support

  • Shipping notifications and follow-ups
    Shipping notifications and follow-ups

  • Re-engagement automations
    Re-engagement automations

Creative Design

  • Product photos and lifestyle images
    Product photos and lifestyle images

  • Ad creatives and promo banners
    Ad creatives and promo banners

  • AI-generated video ads
    AI-generated video ads

  • Social content templates
    Social content templates

Pay-Per-Click (PPC)

  • Google Search and Performance Max campaigns
    Google Search and Performance Max campaigns

  • Meta Ads targeting segmented audiences
    Meta Ads targeting segmented audiences

  • Retargeting flows and lookalike audiences
    Retargeting flows and lookalike audiences

  • A/B tested messaging and creatives
    A/B tested messaging and creatives

Content Marketing

  • SEO-optimized product descriptions
    SEO-optimized product descriptions

  • Benefit-driven landing page messaging
    Benefit-driven landing page messaging

  • Brand voice and hooks for campaigns
    Brand voice and hooks for campaigns

  • Social proof and value callouts
    Social proof and value callouts

Reporting & Optimization

  • Google Analytics + Meta Pixel setup
    Google Analytics + Meta Pixel setup

  • Real-time reporting dashboard
    Real-time reporting dashboard

  • Weekly KPI monitoring
    Weekly KPI monitoring

  • Iterative campaign improvements
    Iterative campaign improvements

The Results

Clear strategy, sharp creative, and full-funnel execution delivered measurable growth.

5x Growth in Online Sales

Generated a 500% increase in revenue after launching the online store and scaling full-funnel campaigns.

Cost Per Sale Reduced by 74%

Dropped CPS from $88 to $23 through better targeting, optimized bidding, and clearer messaging.

500+ Products Live and Sellable

Built a conversion-optimized store with advanced filters, categories, and product detail enhancements.

28% Abandoned Cart Recovery Rate

Email and SMS automations brought back nearly 1 in 3 lost checkouts, improving retention and revenue.

Top Search Rankings Secured

Achieved first-page visibility on Google for core keywords like “PVC wall panels” and “bathroom wall panels Canada.”